What do we do?

We offer an exciting opportunity to be part of our success story and a fantastic employee centric business, part of the Stena Line portfolio.

The business has three pillars.

• Ferries – Established in 2003, Freightlink is one of Europe’s largest, whole of market freight ferry agencies. We have achieved this through a complementary focus of delivering digitalisation and impeccable customer service.
• Freight forwarding – Freightlink Reload provides first class freight forwarding services throughout Europe by integrating with Freightlink’s freight ferry customers we can offer unrivalled access to hauliers throughout Europe.
• Customs - CustomsLink our newest business was created in response to post Brexit border complexities and takes a fresh approach to an old established business by digitalising the processes.

What are we looking for?

Can you speak English fluently? Do you have experience in telesales or direct sales? If the answers is yes, we want to hear from you.

We are looking for a sales and customer service focused individual, with passion, drive, determination and hunger to succeed.

You will have an abundance of confidence to make outbound calls to potential new customers in order to drive sales and maximise business opportunities as well as look after our current customer base.

This is a great opportunity to join a well established multilingual business and challenge yourself within our sales team. You’ll be based in our Walton-le-Dale offices with possibility to work from home on occasions. Initial 6 months training period is office based.

And what will you be doing?

You will be expected to contact transport companies in the UK market to sell our freight ferry ticket service, provide quotations, explain our product pricing as well as negotiating bulk or package prices.

Accurate record keeping and update of our CRM, monitoring booking statuses to ensure quality of service as well as investigating cancelled, unshipped bookings and resolving customer issues, together with follow up on leads goes hand in hand with the position.

What do you need to succeed?

We are on the lookout for a result driven, self-motivated, confident and outgoing individual to join our small, lively, multi-lingual and collaborative team. You must speak and write fluently in English.

Ideally, you will have previous sales experience and a desire to further develop your career in sales.

You will be a strong communicator with professional telephone manner and can-do attitude. Your proactive approach, drive, resilience and focus on targets will be the key to your success.

Our culture

We could talk all day about our business and still have more to say. So, we’re going to stick with the most important facts. The facts you probably want to know.

Who we are

We are an exciting blend of people with different experiences, different skills, come from different cultures and have our own input to bring to the table. And although we’re all different, the glue that holds us all together is the simple desire to collectively be the best.

What do you get out of it all?

Our success comes from our people, the ideas they generate and the amazing results they bring. We place a great emphasis on the knowledge share and your development.

We are not Google. We don’t have a slide or games consoles in the office, but we do offer:

• 35 hour week
• Birthday day off – after 1 years full service
• 6 free Stena Line ferry crossings per year – for you and your immediate family
• Enhanced annual leave – starting after 2 years service
• Employee Assistance Programme ‘Help at Hand’ – supporting you and your family with advice, guidance and counselling on a variety of areas
• Westfield Health Cash Plan – Claim back a proportion of your everyday healthcare and medical expenses Life assurance/ Death in Service - £50k cash lump sum to your loved ones
• Life assurance - £50,000 tax free lump sum to your loved ones through our death in service policy
• Retail discount scheme - access to a wide range of discounts on food and shopping
• Hybrid working –after training period, to ensure you can achieve a healthy work life balance
• Cycle scheme – save money on a new bike or accessories and spread the cost
• Tech scheme – up to 12% off tech and appliances at Currys whilst spreading the cost
• Learning and Development – we offer a range of learning opportunities
• Social events – trips to the pub, family activity days, and more.
• Recognition awards – via Employee of the Quarter

Please only apply if you can reliably commute to the office and complete office based training.

Interested? To apply or request more details please email careers@freightlink.co.uk